It is as a recognition of their professional work and working with a quality management system which makes Bonnin Sanso the first Menorcan Estate Agency to be awarded the ISO 9001:2015 certificate of quality. They received this prestigious international accreditation in Mahon on 17thApril from Juan Ros Oliver, Delegate Coordinator of the SGS Consultancy of the Balearic Islands. This is an important milestone for Bonnin Sanso which, last year, celebrated its thirtieth anniversary as Menorca’s leading estate agency.
The Director General, Juan Torres, thanked his Bonnin Sanso team of more than forty people and said that “in such a competitive industry as estate agency, being a professional means to be able to generate confidence and security to clients with an efficient company that aspires to excellence”. Proof of this is the recently signed agreement with the promoter Quabit, listed on the IBEX 35, which has relied on Bonnin Sanso to carry out the marketing of its exclusive promotion in Son Parc.
What is ISO 9001?
It is an international standard which considers a company’s or organisation’s activities regardless of the type of business
The standard focuses on customer satisfaction and the ability to provide products and services that meet the internal and external demands of the organisation. Today the ISO 9001 standard is the most renowned and widely used regulation around the world with more than one million accredited organisations, including Bonnin Sanso.